Onlineseats.com
Company Profile
Onlineseats.com is a privately owned ticket brokering company that specializes in the online purchasing and selling of tickets for major sporting events, concerts, festivals and theatre events.
Business Situation
The company needed to upgrade its server solution to maintain the system’s availability, reliability, capacity and response time to effectively fulfill the needs of its customers.
Solution
- Two load balancing servers
- Fault tolerant design
- SQL Server
- Dell PowerEdge rackmount
- RCN’s Business Colocation
- Microsoft Service Provider Licensing Agreement (SPLA)
Results
- Site capacity has increased to support 500,000 visitors per month
- Increased reliability – the site possesses a 99.9% uptime rate
- Improved scalability – the custom system design allows for easy installation of additional web services
- Marked improvement in customer satisfaction
- Increased profitability